Analysis of Data Needs Survey for BPS-Statistics of Jawa Timur Province 2023

Republic of Indonesia Law Number 25 of 2009 concerning ServicesThe public regulates that every public service providerobliged to carry out an evaluation of the implementer's performancepublic service. One form of this evaluation is realized throughadministering Community Satisfaction Surveys (SKM) as specifiedregulated in the Minister of State Apparatus Empowerment Regulation andRepublic of Indonesia Bureaucratic Reform Number 14 of 2017 concerning GuidelinesPreparation of Community Satisfaction Surveys for Service Providing UnitsPublic.The Central Statistics Agency (BPS) of East Java Province, as onepublic service providers who provide data and informationstatistics, always strives to provide excellent service toconsumer. BPS has held SKM regularly every yearwhich is integrated into the Data Requirements Survey (SKD). This surveybesides aiming to obtain a level of consumer satisfactiontowards BPS data services, also aims to identifydata needs and level of consumer satisfaction with data qualityproduced by BPS.The report on the results of the 2023 SKD implementation is presented in the formpublication entitled "Analysis of BPS Data Requirements Survey ResultsEast Java Province 2023”. This publication contains an overview ofconsumer data needs and consumer perceptions of performanceBPS PST services and consumer perceptions of BPS data quality.The main indicators presented in this publication include the IndexConsumer Satisfaction (IKK) and Anti-Corruption Perception Index (IPAK).This publication was made possible thanks to good cooperation between work unitsrelated. We hope that this publication can be useful for improvingdata quality and BPS service performance. Suggestions and inputWe really hope for future improvements.Thank you and happy reading.